Adding a new connection

To start the Internet Connection Wizard you can either go to START, PROGRAMS, ACCESSORIES, COMMUNICATIONS & click on the Internet Connection Wizard or CLICK HERE to start the program ALREADY contained on your Hard Disk Drive. It's part of your operating system from Microsoft.

Please note: if using the link above, two screens will appear and you need to follow the instructions below.
THIS IS NOT A DOWNLOAD and will simply be running the file already installed as part of your Windows operating system.

Choose the option 'Run this program from it's current location' and click on the 'OK button'

Now click on the 'Yes' button. Remember this program is already installed on your PC and being run from your own Hard Disk Drive so there's no cause for concern about the screen message.

Now choose the third option:
'I want to set up my Internet connection manually, or I want to connect through a local area network (LAN).'

To continue, click the 'Next' button

TIP: If you're new to the Internet, you may like to learn more about the Internet and click on the Tutorial button before continuing.

Leave the default selection as 'I connect through a phone line and modem'

Now click the 'Next' button.

In the field labeled Telephone number: Type the number supplied to you by Hotkey as your dial in for Internet access.

Now remove the tick from the box labled 'Use area code and dialing rules' by clicking once on it.

Press the 'Next' button

Click the underlined link Hotkey dial up numbers for a complete listing.

Please ensure this is a local call charge for you. Your phone account is seperate from your Internet and solely your responsibility.

In the field labeled 'User name:' type the Login ID : given to you by Hotkey.

In the field labeled 'Password' type the password as supplied to you by Hotkey.

TIP: The password must contain at least one number and can only be between 6 & 8 letters long.

Now type the name for your connection 'Hotkey' and click ‘Next’ to continue.

You do not need to change any of your email configuration, therefore you can select "No" when asked if you want to set up your Internet mail account.

Congratulations! You've set up your computer for access to Hotkey Internet and are now ready to connect. Simply click on the Finish button to begin surfing the net.

If you encounter any problems with your connection we'd like to hear from you. Just a couple of things we need first:

1. Any error messages you receive should be quoted exactly as they appear on your screen.

2. Please be in front of your computer, with it turned on, so we can give you instructions on how to resolve the problem. You do NOT need to be connected to the Internet for technical support.

3. Alternately you can email us at: support@service.hotkey.net.au

Thank you for using Hotkey as your Internet provider.

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